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TenOS

The central agent for your software business that handles revenue, customer support, and day-to-day operations for you.

Get startedSee what it handles

Subscriptions, support, releases, monitoring. Everything a founder ends up juggling, connected in one place.

The parts of the business that never stop.

Once a product has users, most of the work is not building. It is keeping money moving, answering people, and keeping the thing running. TenOS takes those three jobs.

Revenue

Subscriptions, payments, refunds, and referrals.

Plans, trials, and price changes. Failed payments retried and followed up. Promo codes and referral credits applied and tracked, without anyone touching a spreadsheet.

Support

Agents that answer, and know when to escalate.

Customer questions get an answer from an agent that knows your product. Anything unusual, sensitive, or unresolved goes to a person. Onboarding and account email are handled the same way.

Operations

Releases watched, integrations kept stable.

Every release is monitored after it ships. Third-party integrations are checked and repaired when they break. Analytics show where users get stuck, so the next change is the right one.

Agents do the work. Our engineers review what matters.

TenOS is the operating layer Ten runs behind the products it builds. Routine work is handled on its own. Anything that touches money, a customer’s trust, or a judgment call is reviewed by an engineer who knows your product.

You see what was done and what was escalated. Nothing important happens without a person seeing it.

ActivityExample
  1. Renewal payment failed. Card retried, subscription kept active.Handled
  2. Customer asked how to change their plan. Answered with the steps.Handled
  3. Error rate rose after the morning release. Rolled back, engineer notified.Escalated
  4. Refund requested outside the policy. Sent to a person for a decision.Escalated
  5. App Store review mentioned a login bug. Reproduced and logged for the team.Handled

Alongside Hybrid

TenOS runs the business. Hybrid is the shared workspace where you shape the product. Meet Hybrid

Hand off the running of your product.

Tell us what you have built, or what you are building. We will show you what TenOS would take on first.

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